Solar Concierge Program

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With the growing popularity of solar photovoltaic (PV) and solar battery storage installations, we've developed the Solar Concierge Program for our customers.

Through this program, we aim to provide our customers with all the resources and information they need to make a fully informed decision before the purchase and installation of a rooftop solar PV system. We want to improve the relationship between customers and solar contractors to prevent grievances such as faulty installations, overstated payback, or misleading assertions regarding potential energy savings.

Is Solar Right For You?

There are several factors to consider before installing a Solar PV System on your home’s rooftop. When making your decision, be sure to evaluate the following:

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In Jacksonville, optimal conditions for rooftop solar panels include homes that are southern facing and free from shade created by trees, buildings, or even other parts of your home. Your installer’s estimate should indicate how much energy your specific system is expected to produce and the economic value of that energy.

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If you are considering mounting solar panels to your roof, be sure it will hold up as long as the panels, which are designed to last more than 20 years. Removing and reattaching solar panels from a rooftop can be expensive. Make any needed roof repairs prior to purchasing a solar PV system. Another factor to consider is the size of your roof. While a solar PV system can be sized to fit both the roof space available and your budget, it may not satisfy all your home’s energy needs.

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Purchasing a solar PV system is a significant investment. Before purchasing a solar PV system, consider how long you plan to stay in your home or business, and whether the number of occupants and/or daily schedules will change soon. If you plan to move within the next five years, you may want to reconsider making the purchase at this time.

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Solar Concierge Tools & Benefits

Connecting you with everything you need to know about contractors, costs and connection to the grid to help you make the decision that's right for you.

Cost

Our online Marketplace Calculator tool will compare installation price quotes from pre-qualified solar contractors. The calculator also helps you estimate energy savings and connects you with an unbiased Energy Advisor to manage your project from start to finish.

Marketplace Calculator

Contractors

JEA has assembled the Solar Unified Network (SUN) of vetted local solar contractors who meet business license and insurance requirements, have satisfactory ratings with the Better Business Bureau, and have been trained by JEA on proper solar-to-residence interconnection procedures.

Find a Contractor

Connection to the Grid

Your solar contractor is responsible for following the interconnection process with JEA, this includes JEA installing a two-way meter that interconnects you to JEA’s electric grid. This meter enables you to receive power from JEA when needed and allows you to send back excess energy your system produces to the grid for photovoltaic (PV) credits. At the end of your billing period, your credits will help reduce the energy portion of your bill.

Email SolarConcierge@jea.com or call us at 904-665-4440

Solar Concierge Program

Is Solar Right For You?

Solar Concierge Tools & Benefits

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