- Storm Center
When a storm knocks out power to our area, we work as quickly as safety permits to restore service so your life can get back to normal. And with your help, we can make this process happen even more smoothly and efficiently. Working together, we’ll “get the lights back on” so we can all get back to business as usual. We appreciate your help.
We work all year round to ensure our facilities, systems and community are prepared for whatever storms come our way.
HOW JEA HAS PREPARED
Our president and COO, Melissa Dykes, shares JEA’s storm preparation process and what to expect with meteorologist Steve Smith.
Our process is designed to assess and repair our facilities and restore power as quickly and safely as possible.
UPDATE YOUR CONTACT INFO
Make sure your JEA account information is up to date so we can reach you with power restoration updates.
RESTORATION PHASE: 1 - Public Safety
We appreciate your patience as we restore services to public safety facilities first. If possible, stay off the roads, and avoid downed power lines.