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Title: Report a Streetlight Issue
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Help keep our neighborhoods safe by reporting streetlights out. If a pole is marked with an orange ribbon it means it has already been identified and scheduled for repair.
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Title: Requesting a New Streetlight
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For new streetlight requests, please visit the City of Jacksonville's website or contact the city at (904) 630-CITY.
Title: Report a Streetlight Issue using New Tool
Help keep our neighborhoods safe by reporting streetlights out. If the streetlight you wish to report isn't shown on the map, an approximate location may be used to create a report.
Having trouble with the map below? Use the Streetlight Contact Form.
Title: How to Locate a Pole Number
Having trouble finding a pole number? Pole numbers are five numbers or less and closely resemble the address the pole is close to. They are found five to six feet up the pole facing the street. On concrete poles and most wood poles, the numbers run up and down.
Wood Pole
Concrete Pole
Title: Thank You for Reporting a Streetlight Issue
Thank you for helping us identify streetlights that are no longer functioning properly. The information you reported has been received and a technician will review the information in the next 3-5 business days and assign the work to a JEA crew.
While we strive to restore street lights quickly, if our initial assessment determines the issue is a result of damage to underground facilities, the repair will require additional time to correct. This typically takes 30 to 45 days depending on the complexity of the repair. If you have additional questions please contact us.