One Water

It’s up to all of us to take care of our water.

One Water

Here in Jacksonville, we are lucky to have access to some of the most pristine water in the world – just by turning on the tap. This is thanks to the Floridan Aquifer, our natural water source. JEA collects and treats this water for community consumption; following consumptive use permit (CUP) guidelines, which are permits from the St. Johns River Water Management District that authorizes water to be withdrawn from surface or groundwater sources.

While we have a sufficient water supply now, we all need to work together to assure our water supply is sustainable for the future—when water conservation won’t be as easy as shortening showers or following lawn watering guidelines.

One Responsibility

JEA is responsible for delivering clean, safe water to your home; safely transporting wastewater away from your home; infrastructure maintenance and development; and planning for the future needs of our community.

But in all honesty, every single one of us is responsible for conservation and the sustainability of this resource.

Water usage is up, so the time to pay attention is now. From turning off the faucet to following irrigation restrictions to checking for leaks – you can help play a role in the important job of preserving our community’s most valuable nature resource.

Water Usage

The average JEA customer uses more than XXX gallons of water per day at home. We wake up in the morning, take a shower, brush our teeth, grab a cup of coffee and head out for the day. Obviously water is an important part of our daily lives and we use it for many purposes, but do we really understand how much we use?

What you can do to use water wisely and to keep more dollars in your pocket

• JEA offers a host of tips to help you conserve water – and even lower your bill!
• Remodeling your bathroom? Check out our tips so you can see savings once your renovation is complete.
• Check out the EPA’s guide to water saving products for your home.
• Did you know XX% of water in JEA’s service territory goes onto our customer’s lawns? The EPA offers tips to conserve.

Meet JEA’s OneWater heroes

Raynetta; Director of Grid Project Engineering and Construction: “When we start talking about one water, we’re talking about using our resources really wisely and ensuring safe, reliable infrastructure is in place. JEA looks at protecting and enhancing our water source for 30 years out and makes sure the infrastructure is in place to support the needs of our community. In fact, JEA has invested $3 billion in water infrastructure since 1998.”

Casey; Manager of WasteWater Treatment Reuse Systems: “My responsibility to the community is to assure each person’s health and safety when it comes to the environment and the St. Johns River. Reclaiming and treating water for irrigation use is just one way to help the environment. Thanks to you, our community’s use of reclaimed water is up to 14 million gallons a day and growing.”

Mike; Manager of Water/WasteWater System Operations: “The pristine water we get from our aquifer allows us to keep the treatment costs low. So when you get your bill, the cost is related more to consumption than to the actual treatment JEA applies. If you can be more vigilant on the amount of water used to irrigate your lawn, you will save money and help save the resource too.”

Katie; Environmental Engineer, Permitting and Regulatory Conformance: “I know our water is safe because JEA tests more than 45,000 samples a year at different points in our water system. Those results are then published in the annual water quality report, because we believe in transparency with our customers.”

What is happening nationally?

Sustainable water management is becoming a priority across the nation. Many cities are beginning to look into adopting water recycling regulations for potable reuse of recycled water. Los Angeles, San Francisco and San Diego are already testing this technology with great success.

For California, the interest came from experiencing the worst drought in a century, which put the state’s reservoirs at record lows, affecting agriculture, the local economy and even put some communities at risk of running out of water.

Here in Jacksonville, we are luckily not facing those issues – but water usage is on the rise. The time to plan for the future is now.

What JEA is doing to plan for the future

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