Protecting You and Your Information
JEA is committed to protecting your personal information. We're also committed to providing you with resources to help you recognize scams and other fraudulent activities.
Resources
Avoid Scams
Occasionally, scam artists will pretend to be JEA team members in order to take advantage of unsuspecting customers. Learn more about the most common types of scams and don't become a victim!
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Protect Your Account
JEA works hard to protect your account information from bad actors. Here are some ways you can make your online experience more secure.
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Beware of Product Claims
What energy-saving products should you avoid? Some of them may not live up to their claims. We offer tips on how to protect yourself from potential rip-offs.